Meesho cancelled my refund request and exchange orders

Name of Complainant Velugoti Uma
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Velugoti Uma:

Firstly we had ordered a combo of mangalsutra , when it was delivered we open and saw that ,it was broken so we put a broken image of that mangalsutra and click on exchange the order but it cancelled my exchange after that again meesho delivered 2 sarees to us after that we don’t like them so we put refund but meesho cancelled my refund request ,what is this really I am feeling very bad with this Meesho app .

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