| Name of Complainant | |
| Date of Complaint | August 29, 2023 |
| Name(s) of companies complained against | DTDC |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
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My prepaid order was shipped by an Amazon seller via DTDC. The seller had shared the tracking ID with me so I was constantly tracking the product. At 9:40 PM on 28th August I received a message that the product is out for delivery share the smile code with the delivery boy and no payment OTP is required. At 9:45 PM the status was updated as delivered. In this 5 minutes I don’t how the delivery boy reached my address from the depot without even contacting me that to all these things were taking place at 9:40 PM which is way too late than the normal working hours.
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