Making the customer to pay double times. Normal payment is made to driver. After payment is done, OLA demand online payment. Fraud is being executed by OLA

Name of Complainant Dr Simeon S Simon
Date of ComplaintOctober 28, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Dr Simeon S Simon:

Dear Sir
I am Dr Simon using Ola App for my travel. Yesterday on 27th of October I used Ola to reach from Anna Nagar west to Channai Airport. I did not opt for Paying online to Ola. So I paid the cash to the Ola driver Rs 250 as ashown by the driver.

Now in the onlline it shows in the Ola App that I have to pay Rs 253 again.
Ola is demanding money both from Driver and also from online.
If you cannot pay, you cannot use the app for next travel till you pay.

Likewise I already Paid double payment before. Now it is the second time.

Image Uploaded by Dr Simeon S Simon:

Making the customer to pay double times. Normal payment is made to driver. After payment is done, OLA demand online payment. Fraud is being executed by OLA

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