| Name of Complainant | |
| Date of Complaint | February 6, 2022 |
| Name(s) of companies complained against | Makemytrip.com |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Date: 17/12/2021.
Booking Id: NF2E8U6CWFH178D51478
Company: MakeMyTrip
Flight: AirAsia
Amount: 6667/-
Description:
I booked AIrAsia flight from Ranchi to Bangalore. I cancelled flight as flight got delayed. AirAsia refunded my amount 7017/- INR. But MakeMyTrip put money in their wallet. When i asked them to refund the amount in my Amex credit card. They refunded only 350/- INR. Remaining 6667/- they didn’t refunded and they reduced the amount from MakeMyTrip wallet as well. I checked my Amex credit card. Amount is not reimbursed. Now my MakeyTrip wallet has 0/- INR. If money is deducted from wallet, then it should be added in my Amex credit card. But as no money in my wallet and my credit card. 6667/- INR is lost or money fraud.
Customer care only provided recorded message that , they have refunded complete amount. It’s been more than 2 months. There is no way to email or any person in contact centre.
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