make my trip not refunding trip cancelled by operator due to breakdown

Name of Complainant george
Date of ComplaintMay 30, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by george:

i was travelling nagercoil to chenneni on may 21st on jeyavin travelles , i have booked tickeet via https://www.makemytrip.com/ , that bus broke down at madurai and they did not arrange another bus told us amoubt will be refunded but it was not not i reached operatoe they told they have already mailed to make my trip i have raise a request to Make my trip iinitially they have deined to refund again i raise my quey but no respone and we are unable to reach them trough mail its just IVR and call got disconnected.

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