Main balance now showing

Name of Complainant Rick
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Rick:

  1. After my internet validity expired I recharge total 500rs in airtel thanks app. I check the airtel app and it showed 420 but when I click on 2.5gb(349rs) pack ,the app didn’t show my main balance option in the payment section.i know it’s possible to recharge through main balance because I did it earlier but this time I couldn’t. Also it is showing(sign into network) whenever I turn on mobile data. Plzz help

Image Uploaded by Rick:

Main balance now showing

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