| Name of Complainant | |
| Date of Complaint | October 5, 2023 |
| Name(s) of companies complained against | Onecard |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have deposited Rs. 50000 towards FD through OneCard App. Creation of FD TAT – 48 working hours. Unfortunately, the same is not done and in OneCard App it I showing “Offer Expired”.
Image Uploaded by Sourav Mitra:
Hello Sourav,
Greetings from FPL Technologies!
We are always here to help out our users.
As per our telephonic conversation, the FD amount is refunded within 7 bank working days(excluding the holidays falling in the interim) as your existing offer has expired.
We have also responded to your concern over ticket ID: 4309456, please refer to the same and you can always get back to us via the same ticket ID if the refund is not received within the above-mentioned time frame or if you face any difficulties.
Request your patience and understanding with us in the same!
Regards,
FPL Technologies.
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