| Name of Complainant | |
| Date of Complaint | April 4, 2024 |
| Name(s) of companies complained against | Maccaron |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered cleansing oil and essence from beauty of joseon in maccaron app. I ordered has been shipped, delivery agent called but after that no response.. In app, I noticed bluedart mentioned I’m refusing the order, but in reality I didn’t got any call from them. Later I called they mentioned they won’t delivery to my address, I said I will come to office and pick, then they replied your order is leaked and damaged and provided the photo.. Still I didn’t accepted the product. Contacted maccaron support via email.. Last email they mentioned is they will check.. They are not providing me refund and no responds. I pinged them in Instagram, mailed their support no response.. I don’t know I will get my refund or not. I need file complain on both maccaron and bluedart. For making mental stress.
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