| Name of Complainant | |
| Date of Complaint | September 26, 2021 |
| Name(s) of companies complained against | Apple |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My macbook 13 inch shut down recently without any warning. All the data is lost because I didn’t expect such a response from a brand like apple.
The customer care after a check-up of the system tells me to pay Rs.57000 for a new Logic board and a touch id board. Also they insisted that I should have taken apple care protection, because then it would have costed me lesser. If a person expects a complete shut down of a system like apple MacBook Pro, then why wouldn’t he take apple care protection. Besides the cost of getting it repaired the mental trauma caused due to the loss of my data has been unbearable.
All my account passwords were in that system and it took a lot of efforts to get them back.
I am expecting a compensation of 3 lacs and repair of the parts of the system by Apple.
