| Name of Complainant | |
| Date of Complaint | November 15, 2019 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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About a month ago I purchased a guitar amp through online payment Order no408-6464182-9577904 of 15027 rupees after six seven days I received it and while unboxing I heard some noise and it turned out that the amp was damaged the speaker inside was moving I placed for a replacement and after 10 to 12 days I got one but sadly that too was defective so I asked for refund the whole month was gone in the process of returning and picking up and on top of that the amp weighs around 12 KGS so I went through that process twice carrying that heavy stuff days went by and I am still waiting for my refund the customer care told me that they will refund me in 7 business days but its been like fourteen days evertime they lie to me and tell me that I will receive it by tomorrow but I am still waiting for that tomorrow now they are telling me that the amp has not reached the seller yet after the seller gets it than in next three days I will get my refund..The seller received his product three days ago and they still haven’t refunded me back due to this i have been going through mental trauma this whole month because of Amazon please if u can help me to get my hard earned money back..
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