| Name of Complainant | |
| Date of Complaint | February 18, 2023 |
| Name(s) of companies complained against | Xosmic Neon |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have ordered a piece from xosmic neon instagram account seeing their posts that they have uploaded. While ordering I always mentioned that quality should me good and they agreed to it. However, the product that I have received has cracks and scratches and its completely unclean. Moreover, the neon light isn’t working properly as well. When I addressed this to them, they denied taking their responsibility. Now, Either I want complete refund along with compensation of harassment or a completely clean and good quality piece.
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