| Name of Complainant | |
| Date of Complaint | September 1, 2023 |
| Name(s) of companies complained against | Amazon.in |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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dear sir/madam
my name is sukhdeep singh
i am amazon customer since 10 years
I am complaining that I have lost Rs 3332 due to Amazon order.
dt 27.08.2023 order no (171-6784375-8975559)
This order was of Rs 15999 and I got a special exchange offer of Rs 4200. I selected 18 EMIs from credit card worth Rs 11799 with non refundable processing fees of Rs 1032. This order was out of delivery from 4pm on 30/08/2023. I Called the number given above the order 9 times with secret PIN code But your delivery person had blocked our called number. I got a call from same number at 6:40 in the evening and I told that this is my office address which is closed at 6 o’clock Please give it in the morning or I will pick it up from your office tomorrow between 11 to 12 The delivery boy made a commitment with me that you will come for pickup parcel from our office . He also gave me proper address of amazon delivery office But the delivery person canceled my parcel the same day
Next day I went to Amazon office on 31st August 2023 at exactly 11:30 which was 1.5 kilometers away from my office.But he did not hear from him, I also called Amazon Care several times.
I am not getting my bank processing fee and festival special back. I have put all the proofs in my attachment.
1.tax invoice
2.exchange offer value
3.office address
4. 18 emi from card 7001
5. processing fees debited by bank
6. calling history with your delivery person
I didn’t get any help from anywhere, I want to get back my order, get my money back as much as I have lost.
Please help mee in this
I shall be very thankful to you for this.
