Look like scam by paytm they charged my amount as cacellation fee

Name of Complainant	Sajal Kumar
Date of Complaint	July 21, 2021
Name(s) of companies complained against	PayTM
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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Text of Complaint by Sajal Kumar:

Its look like scam all amount debited as cancelltion charge what is this as per railway guideline 60 rs is fee of ticket cancellation

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