Login credentials got changed without confirmation and loan has been sanctioned

Name of Complainant aman singh tomar
Date of ComplaintMarch 27, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by aman singh tomar:

My name is Aman singh Tomar.

I signup for mPokket loan lending app in 2019.
I took loan and paid the account.

But now on 30 December 2023, I received an mail from the mPokket app side that my mobile number has been changed and also my email Id has been changed. These change were done without my consent. They have not verified it.

I also send many mails immediately, but still did not got any positive resonse and now loan has been sactioned on my PAN number which is getting reflected.

Please help me

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