| Name of Complainant | |
| Date of Complaint | April 27, 2026 |
| Name(s) of companies complained against | pesoloan |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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This loan app has already been used by me recently but after my last loan i didn’t intended to apply for any loan anymore due to the fact that this loan app has a very high interest rates and a short term. It was happen when i was on duty that my phone was on my pocket when i grab it it directly went trough the face verification, i just thought it was my phone locked screen verification but suddenly it directly went to the loan app and processed a loan worth 66,000 immediately. Before they distributed the money i immediately send a message on the costumer service of them that i did not intended to apply for loan due to the reason that my account disbursement number was currently on hold by the Gcash and it cannot be open. I also stated to them to cancel the loan immediately but no response has been given. After a few days i received a lot of text from them forcing me to pay for the loan amount, the loan that had been applied is 60,000 but i need to pay 98,492 plus the interest and penalty for the money that i didn’t even get. They also call me and said that they will complain against me, it give me anxiety because they already went to my facebook account, i can’t focus on my work because of this, last day i have respond on there agent so that i can clarify to them that i didn’t use that money, but it like they have insisted that i already receive all the amount and already used it, i ask for conversation on viber so that i can sens the proof that my Gcash account is on hold and i’m still currently negotiating with Gcash to open it again but until now no response has been given by Gcash. Have sent all the proof to them and they have seen that i’m telling the truth but still they insist that i still need to pay the amount. They can only waive the penalty for the first due date, they are forcing me to pay 19,000 pesos but i insist that i don’t have that kind of money i kust borrow 5,000 to someone so that they will stop texting and calling me but they have give me a date that i should pay the remaining balance on time in full amount. I ask for consideration to pay it twice or split the payment because i only earn small amount in 1month but they don’t agreed with it. Now I’ve been anxious and cannot sleep thinking how to pay that amount, I’m afraid they will do anything wrong against me or post me on social media. Although i have given them the evidence that my Gcash account is on hold they still want me to pay. I will attach the proof that i immediately contacted them after the unwanted loan transaction.
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