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Loan Account not closed after payment of Foreclosure Amount

Name of Complainant Shruti Kumari
Date of ComplaintAugust 28, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Shruti Kumari:

Hi,

I paid full Foreclosure amount of my Personal loan 3 months ago (June 2023).
But till now my account is not closed.
I haven’t received my NDL. I already sent many mails & calls but they are not responding positively.

Instead of closing my account they cut the EMI also after payment of Foreclosure amt.

Thanks.

Image Uploaded by Shruti Kumari:

Loan Account not closed after payment of Foreclosure Amount

One thought on “Loan Account not closed after payment of Foreclosure Amount

  1. Dear Sir/Ma’am,

    At the outset we regret the inconvenience that this has caused.

    We wish to let you know that we are unable to locate your account details.

    We request that you write to us with your detailed concern and the account details at ccrc@smfgindia.com.

    Regards,
    SMFG India Credit Company Limited (Formerly known as Fullerton India Credit Company Limited)

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