| Name of Complainant | |
| Date of Complaint | November 14, 2020 |
| Name(s) of companies complained against | ZUVADESIGN |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I ordered a pair of LL Bean boots from an ad on Facebook on October 3. After attempting to check the order after 4 weeks, the website for customer service was non-existent. The confirmation stated my credit card charge was labeled as ‘ZUVADESIGN instead of the website from which you purchased your product’. First Red Flag. I emailed them back from the confirmation and was told to just check with my local post office. Tracking showed the item was delivered to my mail box on 10-20, but I did not receive. I received a pair of sunglasses which I did not order but was from a different source.
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