Lifestyle digital card without pin

Name of Complainant Biswaranjan Mishra
Date of ComplaintOctober 1, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Biswaranjan Mishra:

Purchased lifestyle gift card of amount INR 2000(500*4) against order id OD326751149635158000 on 10 th Dec 2022 . The gift cards dispatched without pin number. Pfa screenshot.So I am unable to redeem it. Raised multiple request against this . Everytime the request closed without providing the resolution. The executives dealing with this are so irresponsible mostly they disconnect the call in between. Worst ever experience so called no 1 Ecom retailer.

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