| Name of Complainant | |
| Date of Complaint | April 21, 2020 |
| Name(s) of companies complained against | Levis Strauss |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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On the complaints raised by me on account of products which were missing from your delivered towards LEVI’S Orders IND000265392, IND000265395, IND000265398, IND000266210, IND000266693, IND000267177 & IND000267373.
Below are the VIDEOS attached for your reference which are shared through Google Drive. Kindly note that these Videos are captured while opening the below mentioned LEVI’S order packages. If all items are delivered then why on this LEVI’S packages there are less quantities? Where are the items gone?
Being a customer, my job is to inform the company and get the money refunded but still if you have to just cut copy paste the matter then I will have to take a step ahead as I feel I am getting tortured and ignored.
Details of the Orders are as below:
01. Order ID: IND000265392 (06 Items)
with tracking no. 1649511304516
RECEIVED: 03 Items
MISSING: 03 Items
PROOF: VIDEO Uploaded from Google Drive
02. Order ID: IND000265395 (06 Items)
with tracking no. 1649511304542
RECEIVED: 03 Items
MISSING: 03 Items
PROOF: VIDEO Uploaded from Google Drive
03.Order ID: IND000265398 (08 Items)
with tracking no. 1649511305220
RECEIVED: 04 Items
MISSING: 04 Items
PROOF: VIDEO Uploaded from Google Drive
04. Order ID: IND000266210 (08 Items)
with tracking no. 1649511308090
RECEIVED: 02 Items
MISSING: 06 Items
PROOF: VIDEO Uploaded from Google Drive
05. Order ID: IND000266693 (10 Items)
with tracking no. 1649511311634
RECEIVED: 05 Items
MISSING: 05 Items
PROOF: VIDEO Uploaded from Google Drive
06. Order ID: IND000267177 (07 Items)
with tracking no. 1649511314880
RECEIVED: 03 Items
MISSING: 04 Items
PROOF: VIDEO Uploaded from Google Drive
07. Order ID: IND000267373 (08 Items)
with tracking no. 1649511315182
RECEIVED: 02 Item
MISSING: 06 Item
PROOF: VIDEO Uploaded from Google Drive
I have received the package in INTACT condition and I am very much upset. As there were offers online, I taught of shopping and blindly trusted this reputed brand but broke my trust.
Good I have clicked a video while opening the package to be on a safer side being cheated.
NOTE: SHARING THE PROOF
Sharing the VIDEO through Google Drive (check below) as I am not able to directly attach the video cause of MB Size. I will file it in consumer forum with this valid proof as this Video is captured at the time of opening this package.
If thorough investigation is done then what about the live video that is captured while opening the said packages? What do you have to say about them?
I humbly request you to kindly do the needful and reverse the money back to my source account of all my MISSING ITEMS as I have done payment for the items ordered.
Image Uploaded by T M Fernandes: