| Name of Complainant | |
| Date of Complaint | October 12, 2023 |
| Name(s) of companies complained against | Lenskart |
| Category of complaint | Health & Beauty |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I bought a pair of eyewear for 1700 using their AI feature,which didn’t fit well so had to exchange it, I had to make consequent exchanges as the other pair of glasses i received after the first exchange didn’t fit as well. So now I have been trying for several days to place a new order but at the time of placing the order I dont see any store credit anymore. I have tried a lot through through their customer service to tell me my store credit but they just ignore me and transfer my chat to a AI bot. I was mentally harassed and I still am the way they are treating me.
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