|Name of Complainant|
|Date of Complaint||June 5, 2020|
|Name(s) of companies complained against|| KANDLA CUSTOMS (TELEGRAM CHANNEL)
|Category of complaint||Electronic Appliances|
|Permanent link of complaint||Right click to copy link|
|Share your complaint on social media for wider reach|
Myself Subhasis Chatterjee, S/O- Dilip Kumar Chatterjee, Age-40 Years, Address- 24, Brambhan Para, Behind Kona High School, Kona, Howrah-711114, West Bengal.
I am a regular viewer of Telegram app. For last 1.5 months I am receiving notifications from ‘Kandla Customs’ for purchasing of Electronics Appliances in offer prices in the Telegram app. I used to igone the same, but unfortunately 30the May, 2020 I have seen some offer on LED TV 55″ of Rs. 4500. Such an attractive pricing of the products I never seen and started chatting with the administrator named as ‘Anand Kumar’ regarding the purchase.
I have enquired about the authenticity of the products and Anand Kumar said through mobile chatting that he is an employee of Kandla Customs, who used to run a side business through the electronics products like cell phones, camera, LED TV, Laptops etc. He can offer the low prices as because he has appointed as inspector of the products which are coming from abroad and he managed to keep some of these products showing as damaged, and run side business as this way. But the products are OK as he will send.
I was lusted by the offer that I express my view to purchase of 55″ LED TV of Samsung and that person asked me to pay online first and then provide him my address. Then also he forwarded me a number as “MD BARIK 8695401672@ybl” for Google pay. I have send him the screen shots after paying the same along with my address. He recognise the receipt and send me a challan of Runner Courier along with a docket number where he again claim Rs. 3780 for courier charges. When I asked him if it is possible to give courier charges as POD, he denied and asked to deposit as advance as he has to pay the courier then and there. I have also asked the date of delivery at my address, he said it will be delivered on 04.06.2020. Again I paid the courier charges of Rs. 3780. In total I have paid Rs. 8280.00
Then I have checked the docket online where it was showing the status as RECEIVED. I enquired him about the same and then onward he stopped responding. Today afternoon he has deleted all conversation or texts of chatting between him and me. Today was the last day to receive the material, and I have not received the same.
Fortunately, I have taken all the snapshots of our last conversation, and attached here for your perusal. It is clear enough that I have been fraudulent by so called Anand Kumar as well as KANDLA CUSTOMS, GUJRAT. I should not trust any Gujrati, and these Gujrati communities are genetically fraud likewise Nirabh Modi and others.
I sincerely request to investigate my aforesaid complain and seek for the justice. I also request to refund my total loss of Rs. 8280. Please help.Image Uploaded by SUBHASIS CHATTERJEE: