laptop dead just a year after purchase, without any external damage done.

Name of Complainant Ritesh Pahal
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ritesh Pahal:

I purchased Acer aspire 315 57G laptop on 14 January 2021, now without any external damage whatsoever the laptop has stopped working. I took it to the nearest service center and they have told me its an issue with the motherboard and it needs replacement. The cost of this will be around 40,000 rupees.
I demand free replacement or repair for my product, since there has been no fault at my part here, there was no damage caused to the laptop from the outside, the body of the laptop and the parts had no damage done to them either, and it is only the bad quality of the product that is responsible for this.

Image Uploaded by Ritesh Pahal:

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