Lack of responsibility about online item I ordered

Name of Complainant Kushagra Saxena
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Kushagra Saxena:

I have order an item on 14th July, 2023. On website it was mentioned that it will be deliver by 25th July, 2023. I have waited until this time but item was not delivered. I contacted customer service and I got response to wait for another 4 days and it will be deliver. I continuously checking update on server about item but their is no information mentioned. After contacting again and again to amazon customer service they mention to get refund in next 4-5 working days.
This type of irresponsibility is not tolerate. I am being a prime member of them still I have to get so much trouble.
I am looking for an admittance of mistake about not providing transparent information, which leads me to not plan my other items which are relayed on an item I am expecting to get delivery.

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Lack of responsibility about online item I ordered

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