KRIS& JOHN / Incorrect and Damaged Order Received – Requesting Immediate Refund

Name of Complainant JANAKIRAMAN M
Date of ComplaintJune 16, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by JANAKIRAMAN M:

On 14/06/2025, I received my order, but I am extremely disappointed and upset with what was delivered.

I had ordered 899 Package – 2XL Shirts, but instead, I received shirts meant for 2-year-old children. Not only were the items completely incorrect, but they were also in poor and unhygienic condition, appearing to have been taken from garbage and then packaged.

PARCEL ID EKART ID : FSPC0013201407

This is completely unacceptable, and I am shocked by the level of negligence and disrespect shown in this order. This kind of service reflects very poorly on your company.

I am requesting an immediate full refund. If you fail to respond or resolve this issue promptly, I will be forced to take legal action and file a formal complaint with the appropriate consumer protection authorities.

Order Details:
Name: Janakiraman M/
PARCEL ID EKART ID : FSPC0013201407

Please respond immediately and arrange for a refund.

Sincerely,
Janakiraman M

Image Uploaded by JANAKIRAMAN M:

KRIS& JOHN / Incorrect and Damaged Order Received – Requesting Immediate Refund

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