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Kotak Mahindra Bank — I have received 180 call in one day from personal loan department

Name of Complainant prabhakar
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by prabhakar:

I took a personal loan from Kotak bank in 2019 and I am almost regularly paying EMI and last couple of months I have been delayed but paid end of the month with a late payment fee and bounce fees. last month they recovered EMI through UPI pay and also submitted ECS. so this month I have said 1 Sept you again submit ECS so I refused to pay through UPI.

but I receive every day starting 10 calls a day and yesterday(31st Aug 2022) it reached 180 calls in one day.

after a delay in payment, I am paying the required frees but still, these many calls are not acceptable
below are numbers from i have received several calls a day
9818883359
9940427591
9150096578
9952992876
9353747879
9677254682
9384896702
9500104531
8056183520
8807951640
8056275493
8056194759
8892201848
7338708524
7338708624
9840945764
9384806576
6385175468
9791092680
8069789358

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Kotak Mahindra Bank — I have received 180 call in one day from personal loan department

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