| Name of Complainant | |
| Date of Complaint | November 6, 2018 |
| Name(s) of companies complained against | Jukaso Journerys |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I was approached on 19th Oct 18 and invited to know about company and travel vouchers on 20th Oct 18. In the end, they told me about the membership which will cost 1.29 lakhs with 6.9 K maintenance charge.
I asked for time to go through the company profile however, Sales was very active of getting the customer pay and keep on telling that there will be verification call from Jukaso Journeys then the membership will be in effect.
They also told me that payment will be just reserved and 12 months EMI free benefit will be given and I will be charged first EMI after 45 days.
On Sunday 21 st Oct, I went through review and felt extremely bad with reviews that I am cheated and get my hard earned money into a company with poor feedback and Fraud flag.
The entire day spent in a bad mood and extreme frustration and still carrying this mental trauma.
I called up Bindu Singh, however, no answer so I thought to talk on Monday. On Monday 22nd Oct 2018, I went into Gurgaon office (near ginger hotel ,sec-14 gurgaon) where found few people shouting for getting their money.
I spoke to Payal Khanna after lot of argument however she told to use service as no way the sales can be void and In cancellation need to pay charges so better to use service.
I thought to go for service however looking poor response from their staff and clear intention is keeping customer wasting time on asking for service and reminding them on false commencement.
I asked for voiding sale however they are saying it will go for cancellation and will take 90 days even on call from their verification team confirmed not to progress the membership and return the money (129000 taken from my HDFC credit card). Prakash who called me from Jukaso journeys informed everything and he just ended up saying send email to info@juksojourneys.com and it will then take into the process of membership cancellation.
They are cheating and keep changing their words and I don’t see any intention to get my money back.
Regards,
Rajeev Rnajan
Mob-9711090457
Membership id-135775
Image Uploaded by RAJEEV RANJAN ISHWAR: