| Name of Complainant | |
| Date of Complaint | September 4, 2020 |
| Name(s) of companies complained against | JioMart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had placed a prepaid ordered on Jiomart on 20th of August of Rs. 5813.25. Expected Delivery date was 22nd of Aug which keeps on changing as days passed & on 27th, app automatically shows the status to Delivered but nothing is delivered from their side. I am trying to followup with them from 23rd onwards through all medium possible. I dropped mail but no reply. I called their helpline no & in return, I only get multiple SR no. with an assurance that someone from backend team will call shortly & resolve the issue. I posted on their Instagram, Twitter, FB pages as well & had a conversation on Twitter explaining all this & again one more SR# no is given. After days of followups & frustration, I am not sure what to do as I am not getting any update or resolution from anyone.
Ordered from Mob no: 8087233180
Registered Compalints no: 0023313648 & 0023382717.
Ordered Date: 20th August
Ordered Number: 15979224029048664A.
