JioMart Partial refund of non delivered Items

Name of Complainant Ravi
Date of ComplaintMay 15, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Ravi:

I had put an prepaid order (Order number- 16519034480068764W , date 7 May 2022) on Jiomart website. The order got partially delivered and I was told that I will get refund for not delivered items.

Expected refund was for 2 bags of India Gate Feast Rozzana Basmati Rice 5 kg Quantity (415*2 = Rs830). However I only got refund only for 1 bag (Rs 415). 1 bag refund (Rs 415) is still pending. Even after numerous follow-ups with customer care teams I am unable to get refund for 2nd bag. Kindly help resolve.

Image Uploaded by Ravi:

JioMart Partial refund of non delivered Items

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