Name of Complainant	Joshy
Date of Complaint	July 3, 2021
Name(s) of companies complained against	JioMart
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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The delivery was not attempted at all. I received SMS with delivery executive number and he never called or picked my phone. I intimated that the very next morning to Jiomart support.

Now it was not my fault and I called customer care multiple times , waiting for a month now and still no action has been taken . I was assured multiple times by jiomart support that it will be resolved in 48 hours!!!

Its 45 days. for all emails and calls i will get autoamated responses saying issue resolved. but money hasnt come back to account yet.!! .

They couldn’t deliver,  which i could understand, but they dont refund and fooling customer, which I dont understand. is there an escalation matrix for jiomart? can some one help here to escalate and get refund?

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