| Name of Complainant | |
| Date of Complaint | July 15, 2020 |
| Name(s) of companies complained against | JioMart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
My Name is Tej Doshi.
I ordered from JioMart 5th July 2020.
And get delivered @7th July 2020.
But their some missing product in that order.. 2kg Sugar worth 74rs.(instead of 4kg i received 2kg)
They are just Providing me Refund for tej patta and Lavang. /Because Delivery Guy said me before only 2 product is already missing.
When i came home I open Jio mart bag and See their no Label how much gram in it.
Then i try to measure how much KG of sugar is it’s 2kg only.
so, i call to Delivery guy he said Mail them but in mail their no Team only.. Just Robot is replying Your mail is came n all.
& customer care is saying Your Compain is under process.
And Whatsapp (robot)is saying tej patta & Lavang refund is under process.
But what about 2kg Sugar?
Please Help to get my refund.
Twitter Reply:
Hi , We apologize for the inconvenience caused.We have escalated your issue to the concerned team and will get back to you shortly with an update. Regards, Team JioMart
— JioMart Support (@JioMart_Support) July 8, 2020
Image Uploaded by Tej:
