| Name of Complainant | |
| Date of Complaint | November 21, 2021 |
| Name(s) of companies complained against | JioMart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Unable to login to app due to invalid otp
Tried to reach out customer care from multiple channels – telephonic customer care, twitter,whatsapp,mail
and also mailed to level 2 nodal officer escalation which has SLA of 48 hours . Still the issue is not resolved since June 2021 (Ticket No:6235555970)
I have RS 50 in the wallet too. So since i am unable to login, unable to make any orders or use my wallet.
Image Uploaded by Siba Prasad Patro: