jiomart invalid otp issue during login

Name of Complainant Siba Prasad Patro
Date of ComplaintNovember 21, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Siba Prasad Patro:

Unable to login to app due to invalid otp
Tried to reach out customer care from multiple channels – telephonic customer care, twitter,whatsapp,mail
and also mailed to level 2 nodal officer escalation which has SLA of 48 hours . Still the issue is not resolved since June 2021 (Ticket No:6235555970)

I have RS 50 in the wallet too. So since i am unable to login, unable to make any orders or use my wallet.

Image Uploaded by Siba Prasad Patro:

jiomart invalid otp issue during login

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