| Name of Complainant | |
| Date of Complaint | January 23, 2021 |
| Name(s) of companies complained against | JioMart |
| Category of complaint | E-Com & Retail |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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There was some technical issue with my order on JioMart mobile app. I had ordered items worth ₹1320 and the same amount got deducted from my card. However, in the JioMart app the same order was shown only worth ₹411 with many of the items missing from the order.
I was asked by them to cancel the order because of the issue but I have not received any refund against the cancellation. I have contacted JioMart customer care multiple times during the last 2 months and registered complaints but they get closed without any resolution. I have also written email to ‘cs@jiomart.com‘ for the issue and shared my card statement as well but again to no avail.
This is a fraud according to me and also the customer care has been indirectly harassing me for the last 2 months by asking me to wait for 7 days and then not following up on the issue. I have still not received my money back
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