Dear Team,

This is almost 2 month . could you please look into this and reslove the issue as soon as possible.

49 rupee i need to so many followup.

Thanks. Regards

P.Arulpandiyan

On Mon, Mar 25, 2019 at 6:16 PM Jio Care <care@jio.com> wrote:

Dear Arul,

I understand your concern with regard to the recharge that you have done.

Please accept our sincere apologies for the delay. It is unfortunate it has taken us more than the committed time.

As per our records, I see that the issue is already forwarded to the relevant team to ensure we resolve it on priority.

I request you to please grant us some additional time for the same.

I appreciate your patience in this regard.

Thank You Benson Samuel Team Jio

On 3/25/2019 3:31 PM, Arul Pandiyan wrote:

Dear Team,

Any update?

On Fri, Mar 8, 2019 at 11:27 PM Jio Care <care@jio.com> wrote:

Dear Arul,

I understand that your concern is with regard to refund. Please do not worry, I will do my best to address your concern.

I would like to inform you that we are doing a regular follow up with our team. Once we will get any update we will surely get in touch with you through available mode of communications.

We appreciate your patience and look forward to your continued support.

Thank You Dayal Waghela Team Jio

On 3/8/2019 9:47 PM, Arul Pandiyan wrote:

Dear team,

How many month it will take time to refund my amount.

Thanks

P.Arul

On Sat 23 Feb, 2019, 00:33 Jio Care, <care@jio.com> wrote:

Dear Arul,

I understand your concern with regard to the recharge that you have done.

Please accept our sincere apologies for the delay. It is unfortunate it has taken us more than the committed time.

As per our records, I see that the issue is already forwarded to the relevant team to ensure we resolve it on priority.

I request you to please grant us some additional time for the same.

I appreciate your patience in this regard.

Thank You Nitin Gupta Team Jio

On 2/22/2019 11:44 PM, Arul Pandiyan wrote:

Dear team,

Please find attached screenshot of Paytm confirmation message.

Thanks

P.Arul

On Thu 21 Feb, 2019, 19:41 Jio Care, <care@jio.com> wrote:

Dear Sathish,

Thank you for taking the time to talk to us and please accept our sincere apologies for the delay.

As discussed, the issue is forwarded to the relevant team to ensure we resolve it on priority.

I request you to please grant us some additional time for the same.

I appreciate your patience in this regard.

Thank You Shrikant Shinde Team Jio