| Name of Complainant | |
| Date of Complaint | July 1, 2019 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hi,
I recharged my JIO Sim from JIO website and paid 297/-rs as website listed available plans after entering my Jio Sim phone no.
But My voice call is not activated and when I call customer care they told me that you chose incorrect plan and you can use this balance only with JIO phone. I am surprised why should I buy JIO phone to use my existing SIM and balance .
When I created my JIO account on website and entered my JIO SIM no then it should charge only my jio sim not any other service which i never subscribed and specially without any warning.
I want my refund back as I am not provided any service for this amount.
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