JIO PREPAID RECHARGE MONEY DEBITED TWICE BUT NOT SUCCESSFUL

Name of Complainant RAMI
Date of ComplaintJune 3, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by RAMI:

Jio prepaid no.6301291766, i did my recharge on 31.03.2020 for 399 but not successful, so i paid twice.
i was so busy i did not raise any complain, but my money was not refunded till date.
same thing happened in 25.05.2020, did recharge of 555, but not getting through, i thought they would do some refund so i waited, all in vain, again i did new recharge on 01.06.2020.
My credit card no.is 4377 XXX 9432 9466, the transaction itself is not at all highlighted in jio app.

Image Uploaded by RAMI:

JIO PREPAID RECHARGE MONEY DEBITED TWICE BUT NOT SUCCESSFUL

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