Jio Fibre Deposit not refunded

Name of Complainant D
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by D:

We had our jio fibre connection cancelled last month and the team came and picked up the device. We were told that we would receive a full refund in 7-14 days since device was in great condition. Yesterday, we received a refund but only ₹500. On asking the person in charge, we were told that a full refund is not possible. This is quite un acceptable. Why should we forego ₹1000 for no fault of ours?

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Jio Fibre Deposit not refunded

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