JIO fiber taken amount twice for jio fiber installation and not refunding

Name of Complainant Ashwini Amber
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashwini Amber:

JIO fiber taken amount twice for jio fiber installation and after 10 days the saying that they can’t install and even not refunding my amount.

Everyday when I call them they told me that it will be installed tomorrow but very next day they gave another date. Today when i call them they informed me that they can’t install and not refunding my money.

First day when I complaint about I was charged twice then they confirmed that they received it and it will be refunded in 3 days but not refunded yet.
attaching snip for BS it clearly showing double deduction
My Jio fiber Order Number NO0000HGTCZL

Image Uploaded by Ashwini Amber:

JIO fiber taken amount twice for jio fiber installation and not refunding

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