| Name of Complainant | |
| Date of Complaint | November 21, 2021 |
| Name(s) of companies complained against | JIO FIBER |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Jio fiber internet connection is not working for the past 3 days. I called customer care after 30 mins wait and raised a complaint immediately. Executives from Jio fiber customer care just trained for 3 sentences as a reply to every customer
1. Within 24 hours we will resolve your issue (even though you say I have been waiting for more than 48 hours)
2. Surely we will send a person to solve your issue.
3. We will take your complaint to our higher authority
I dont know why this customer service is exist to repeat the same 3 sentences every time.
To check Jio Fiber’s care on customers I requested for a new connection from another number and immediately I got couple of messages and concern person name with phone number.
Worst network
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