Jio complaint: Unable to Use GPRS Services

Name of Complainant Susheel Kumar Shukla
Date of ComplaintJune 21, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Susheel Kumar Shukla:

Hi My Name Is Susheel Kumar Shukla and My Jio Nubers Aer 7018141387, 6280076188I mark the mails regarding my concern like I get 2G speed on 4G LTE network to Jio Like Noddal and Appellate also.But each and every time they take the time for new site installation like 120 days and after 120 days when I contact them they again increase the time and told to me wait for another 120 days for new site installation I also Attach the below..

Dear Sir/Ma“am

 

My No is 6280076188 ..As Earlier I complaint Regarding speed issue…form last 1 Year that I get 2G speed Like 10 to 20/ kbps. But I think that it is in my sim issue but today IĀ  use my another number that is 6280076188 at my same location,,,but the issue is same I am unable to use the services properly,,,If you unable to improve the speed then I also port this number in Airtel Or BSNL for better speed and that is only in 3G circle……
As earlier I discuss with you that I am not able to use the data services or calling at my homeĀ location And you assure me that with in 90 days you locate a suitable Site in my nearest area for better network coverage……But from 5days there is no signal bar at my same location…………so its shocking to me that you improve or boost your signal band or decrease it,………….
Plz check the issue and resolve it as soon as possible that I can use the service properly…..I provide you my location address where I can use the service mostly or where I face the problem……..You wants some details that I provide to you…………..

1. Handset Model:LYF that provides with sim card
2. Websites where you are facing the issue (please specify at least 2 websites):outlook.com,youtube.com
3. Date &Time of Issue in past 24 hours (HH:MM, AM/PM):Every Time (no Fix Time)
4. Complete address with House number/name, Street, Locality, Landmark & PIN Code:VPO Khagal, Distt & Teh Hamirpur HP, Pin -177001(Near Punjab National Bank Nalti,,,,Near Govt. Sen. Sec. School Nalti)
5. Alternate Number:8629868108

Thanks & Regards
Susheel Kumar Shukla(7018141387,8629868108)
Chokhi Dhani Foods (Hamirpur)

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Jio complaint: Unable to Use GPRS Services

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