| Name of Complainant | |
| Date of Complaint | October 5, 2026 |
| Name(s) of companies complained against | Jio Airfiber |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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This complaint is regarding my Jio Airfiber connection termination with Airfiber no +91-6540317946. Team Jio at first installed a connection to an area where jio fiber connection is not permitted, later when my signal catching device had a problem, I took service request to resolve the issue but the Service Engineer Jahirul Sheikh informed that in my area Jio Fiber is not permitted and I need to withdraw my connection and recharge amount with security deposit will be refunded after 60 days of uninstallation with request number CO0002G7QJJW which sheduled on 23rd May 2026, and devices had been picked up by Mr. Biswajit Mukherjee and the confirmation given by Mr. Jahirul Seikh having mobile number 9263821967. Today is 2nd August 2026 but still no amount of refund has been received from jio. I have also mailed grievance officer but no response has been given. Please resolve the issue and help me get back my refund.
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