| Name of Complainant | |
| Date of Complaint | February 22, 2026 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Jio Customer Care,
I am writing to formally raise a complaint regarding my Jio Air Fiber relocation request associated with LR number LR000012GUMW. I applied for relocation and paid ₹1200 on 30th December 2025. It has now been over two months without any progress. About a month ago, one representative collected the old equipment, but since then there has been no update despite my repeated follow-ups (more than 8 times). This repeated chasing is extremely frustrating and unacceptable. I even requested a refund, but neither the relocation nor the refund has been processed. I want to make it clear that I will not continue to call and remind your team. If this matter is not resolved immediately, I will be compelled to file a formal complaint and pursue a refund case to recover my losses. Please treat this matter with urgency and provide a clear resolution at the earliest. My registered mobile number is 8971213885.
Sincerely,
Shivaprasad
Jio internet services is horrible. I have been following up for the last 3 months to get a refund for a payment made to my mother’s account by mistake. They simply refuse to provide the money back, saying all payments once made are non-refundable. I do not find this acceptable. I think consumers should join hand to fight against such high-handed behaviour of corporates.