Ixigo is not send refund money

Name of Complainant Gaurav kumar
Date of ComplaintMarch 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Gaurav kumar:

Dear All

I made one transaction on Nov 10th amount of Rs.588.47/-
the transaction no.
IXITRS98853541281147

IXITRS98853541281147
this id amount not refunded which was successful
transaction amount debited by ixigo.razorpay@axisbank and not credited to merchant account merchant (Go-mechanic)give evidence also and attached screenshot .

due to amount is ₹550 not credited to merchant account.

Now both are not accepting to refund the amount.

Regards
Gaurav kumar

Image Uploaded by Gaurav kumar:

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