Its about an order which I placed in jutepejuta.com which I havent received until now despite of placing it on july 11th

Name of Complainant Samson
Date of ComplaintAugust 8, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Samson:

I’ve placed an order from an app jutepejuta on 11th July and in the app they have informed me that order would reach within 10 days.. post 10 days I’ve tried contacting them via their support mail and they have informed to contact the courier service for which I’ve dropped mail as well but haven’t heard anything from them so far and the last response I received from them was due to the covid situations we are not able to deliver your items.. Neither I received an estimated delivery date nor any info bout my refund.

Order id: #15787

Courier: Expressgo courier AWB 2214415787

Image Uploaded by Samson:

Its about an order which I placed in jutepejuta.com which I havent received until now despite of placing it on july 11th

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