items not delivery at home

Name of Complainant Santosh Kumar
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Santosh Kumar:

HI

people’s goods and do not deliver them at home after booking and its agent calls and says that you take the product from here and call the place 40 to 50 km away and we refuse and speak If you come and give it at home, then they say that I will return your goods and does false updating. On the apps and says that the goods are damaged and returns the goods at their own will.
my two items return back because I am not going to collect the times from the own way, so why amazon booked the items if they are not able to deliver the items .,

I am now too disappoint with the amazon service if you are not able to deliver the product do not write the apps wrote clearly not deliver at home the product to the home but after booked the items they refused the delivery and they blocked my money, why keep the moany his pocket .,

wrong updated by the delivery person and canceled the items own way .,

here attached your agents call records .,

commitment of door delivery but not able to delivery my items after false updating than return back

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