Item picked up but did not received refund

Name of Complainant Preeti Pareek
Date of ComplaintMay 11, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Preeti Pareek:

On 12th march someone came at my house to pick my return and he has picked the item and after 1 hr i received one msg pickup rejected due to product mismatch later i contacted flipcart to get the refund but they said my order not picked up so they deny for refund but order already picked up and after pickup they rejected and now i do not have item and my money i do not know how to proceed further. please do the needful

Order ID : OD427494927130238100
Amount paid : 1979

Image Uploaded by Preeti Pareek:

Item picked up but did not received refund

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