Item ordered online from Baronpal (Facebook Ad) is not received despite payment deduction

Name of Complainant Javed Mohammed
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Javed Mohammed:

Ordered solar torch from Baronpal (accessed through facebook ads)
https://baronpal.shop/41331163289/orders/7a25b4f19d9a61dcb17fea7b89ec0ec1/authenticate?key=fd7d22676fac793b00f0af36638010d0

Image Uploaded by Javed Mohammed:

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