Item not picked up for sending false item and cash not reverted to account

Name of Complainant ANJU S MATHEW
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by ANJU S MATHEW:

Order Number: FL0235663657

I ordered for a red PUMA purse on 26-Feb-21 . Instead of the same they delivered a wrong item. Requested for the item return. First they marked return date as 05-Mar. Later they updated return date to 10-Mar . Till now(raising complaint on 26-Mar) the item is not picked up from me and amount is not returned.

Its around one month of purchase . I returned the item due to shipping a false item from your end. Please send my amount at the earliest.

Image Uploaded by ANJU S MATHEW:

Item not picked up for sending false item and cash not reverted to account

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