Item not delivered but app shows delivered

Name of Complainant	Nobina Bardhan
Date of Complaint	May 13, 2021
Name(s) of companies complained against	Amazon
Category of complaint	E-Com & Retail
Permanent link of complaint	Right click to copy link
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Text of Complaint by Nobina Bardhan:

I ordered four book named with ‘Toether with” biology, geography, computer application (9&10) from Arati book seller. They send books by India Post. Your app show that books delivered to me on 8/05/2021 at 1:33 pm. But I dont get those books.

Image Uploaded by Nobina Bardhan:

Consumer Complaints Court