Item missing from the box

Name of Complainant Prakhar Aditya
Date of ComplaintApril 10, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Prakhar Aditya:

I ordered a flower vessel from Amazon as a gift to be delivered in Hisar, Haryana. But when we received the order & open the box it was empty. PFA image for the same. I ordered the complaint immediately via Amazon chatbox and they have created an incident to track this as well. Today i.e. 19th March 2022 when i take the status of my issue they were denying & not providing any resolutions like refund or replacement.

Image Uploaded by Prakhar Aditya:

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