Issues with internet and network

Name of Complainant Sachin Chugh
Date of ComplaintJanuary 25, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sachin Chugh:

Hi Team,

(Writing on behalf of my wife Ankita Arora)

I had been using airtel postpaid from last few years. I felt it pretty expensive while compared to other services. So raised port request in last week of November 2018, then i was given some cheap offer by airtel postpaid.

The time they changed my plan, i stopped getting internet connectivity and raised this concern on phone multiple times. Everytime i was being asked to wait for 72 hours but i didn’t get any call from Airtel. I still paid whole bill amount.

Then i thought of porting this sim to prepaid. The day it was ported to prepaid, outgoing call was restricted due to no first recharge on my phone (I had already paid money for first recharge to Airtel Store, Vaishali Nagar, Jaipur 302021).

I tried reaching out to the guy who helped me to get this sim port, he found some issue in recharging my number.

Not happy with poor airtel service.

Airtel number is 9987160621

 

Please contact me on 998343211 for other details.

 

Regards,

Sachin

Image Uploaded by Sachin Chugh:

Issues with internet and network

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